Well Beautiful

Terms and Conditions

About Us

The Website wellbeautiful.co.uk is owned and operated by Well Beautiful Limited (UK Registered Company No. 13044019), 21 Tabard Street, London SE1 4LA. The company can be contacted via the ‘Contact Us’ page or by email: info@wellbeautiful.co.uk


Unless we say otherwise, we use the terms “Well Beautiful” and “we” to refer to Well Beautiful Limited, and the term “Website” to refer to wellbeautiful.co.uk.

The Website is governed and construed in accordance with English law and these Terms and Conditions (the “Terms”) apply to the use of the Website and by accessing the Website and/or placing an order you agree to be bound by the Terms and Conditions on this page. If any provision in the Terms and Conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

The Terms, any contract between us, will only be in English, no other languages will apply.

and any contract between you and Well Beautiful, are in the English language and no other language will apply to

The Website may only be used for lawful purposes. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Before you place an order, if you have any questions, including questions related to the Terms and Conditions please contact our Customer Service Team via the ‘Contact Us’ page or by email: customer.service@wellbeautiful.co.uk

The Personal Information which you are required to provide when you register as a Customer must be true, accurate, current and complete in all respects; and you must:

Notify us immediately of any changes to your Personal Information by email: customer.service@wellbeautiful.co.uk or by updating the information in the account page of the Website.

Agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

We reserve the right to modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.

We reserve the right to change the Terms and Conditions from time to time, it is your responsibility to check the Terms and Conditions every time you use this Website. Your continued use of this Website following such change shall be deemed to be your acceptance of such change. If you do not agree to any of the Terms and Conditions then you can simply stop using the Website at any time. You are welcome to print the Terms and Conditions from your browser on to paper or as a pdf.

Description of Products

The description, specification and images of products on the Website are only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products. We reserve the right to remove or amend the description, specification and images at any time to correct an error appearing on the Website or withdraw an product from sale without incurring liability. We shall not be liable to any person for any loss or damage, which may arise from the use of any information contained on the Website.

The products on the Website are legal in the UK. We do not claim that the products are compliant in other territories and it is your responsibility to determine this.


All brand names, product and service names and titles, and copyrights used in the Website are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Us for their use by any person other than the rightful holders, and their use may constitute an infringement of the holders’ rights.


The Well Beautiful logo is copyrighted by Well Beautiful Limited.

Acceptance of Orders

Working with an industry-leading platform with secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an email to the email address you provided at the checkout or during the account registration process. Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.

All orders are subject to the availability of the products. We will inform you as soon as possible if a product you have ordered is not available. If a product is not available you will not be charged for it.

You agree that you are purchasing products for your own personal use and not for resale.

Age Restrictions

You must be 16 years old and over to use the Website and purchase products from us.


We can change the prices of the products on the Website from time to time. Changes will not affect any order which we have dispatched to you. In the case than any products are mispriced we will make every effort to correct the price accordingly.

If we discover an error in the price of the products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

Where a pricing error is obvious and could reasonably have been recognized by you as mispricing, we do not have to provide the products to you at the incorrect price.

Right to Cancel

You can cancel your order up to 14 days after receiving your items. To exercise your right to cancel, we must be notified of the decision to cancel within 14 days of receiving your items by email: customer.service@wellbeautiful.co.uk and include the relevant order number.

Items must be unused, unopened, with all the original packaging and all original seals intact without being tampered with. The items must be in good resaleable condition to receive a full refund. You cannot cancel your order or demand a refund once you have opened the product containers, packaging or if the product has been used. We will not refund items that are made-to-measure, custom-made or are of a special order; or any products that for hygiene purposes cannot be returned, include cosmetics and other personal care products.

A refund will not be initiated until the items have been received and inspected through our process. If the returned item(s) are found not to be eligible for a refund such as not in the condition as described as per these terms and conditions, you will receive an email notification of the rejection of your refund request including the reasons. We will only refund the price of the eligible item(s) returned, but not the cost of shipping. We will process the refund back to the original payment method used, such as Credit or Debit Card for example.

Please note we do not take any responsibility for items lost or damaged when they are being returned to us. In order to avoid such an issue arising, you must ensure the item(s) are packed securely, and keep a proof of postage receipt from the courier. It would certainly be advisable to send the items back to us via a Tracking Service that insures the value of the goods.


Well Beautiful Limited, RETURNS, 21 Tabard Street. London. SE1 4LA.

You are responsible for the return postage and packaging.

Product Safety

In the event of any safety concerns or for any other information about a product please carefully read any instructions provided on the label or packaging and contact the manufacturer. Content on this site is not intended to substitute for advice given by medical practitioner, pharmacist, or other licensed health-care professional. Contact your health-care provider immediately if you suspect that you have a medical problem. Information and statements about products are not intended to be used to diagnose, treat, cure, or prevent any disease or health condition. Amazon.co.uk accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.